What we collect
- Account information (email, name, sign-in method).
- Return and recipient mailing addresses you provide for postcards.
- Postcard designs, photos you upload, and order/fulfillment status.
- Payment metadata via Stripe (we do not store full card numbers).
- Optional waitlist email and region interest when you ask to be notified about a future launch (e.g. Canada). We only email confirmed signups about that launch; launch messages will include an unsubscribe option.
- Technical logs (e.g. request IDs) to operate and debug the service.
How we use it
To run the product: print and mail postcards, send transactional email (approvals, reminders, delivery updates), prevent abuse, and improve reliability. We use fulfillment partners (e.g. Lob) and infrastructure providers needed to operate the app.
Retention & your choices
You can update your return address and saved contacts in the dashboard. For account deletion or data requests, contact us via Help.